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A robust solution that surfaced an effective and efficient field survey!

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The Centre for Governance Innovations (CGI) is a Guarantee Company registered in Sri Lanka, under the Registrar of Companies Act working with a mandate to support key stakeholders in governance to enhance efficiency, effectiveness, and equity in their domains of work. CGI influences by integrating innovative approaches and home grown solutions in their areas of operation. CGI offers a unique suite of competencies and skill-sets on all governance interventions it undertakes as follow.

  • Building political intelligence and context assessments to position interventions and activities that fit within existing ecologies.
  • Commissioning full time staff with decades of hands-on experience in governance programming.
  • Providing grounded understanding of institutions in the national and sub-national governance space.
  • Designing and implementing capacity building interventions for state and non-state entities, including institutional capacity assessments, and supporting strategic planning processes.

In 2018, the CGI had been engaged with the Centre for Poverty Analysis (CEPA) in capturing the baseline data on public service performance for interventions to be undertaken subsequently, the CGI sought for a Service Provider for designing and developing a Mobile Survey Application and Web-based Survey Management and Reporting System for assessing the citizen satisfaction in the public services.

In this situation, Ceymplon had been provided with that assignment, and Ceymplon designed and developed a smart Android Mobile Application for them. Then, the CEPA used the application for capturing citizen satisfaction regarding the Local Authority and Education Department Services in Moneragala, Mullaitivu, and Batticaloa districts in closely with the ACTED.

According to the CGI/ CEPA, “It was a robust mobile application solution for gathering data from field locations as per the survey needed. The system with the mobile application was developed for tabs, and survey management and report sharing dashboard in the web. We are very much pleased to realize the support provided by Ceymplon for the implementation of mobile application and subsequent operations, continuous maintenance, updating, and troubleshooting, and for its follow up to ensuring the seamless operation. By employing such a latest cutting edge technology, we were able to conduct the study very effectively and efficiently”.

For more information

The best technology solution would definitely help you to become as a successful entrepreneur, and the Ceymplon (Pvt) Ltd is an IT solution service provider which has excellent experience in the field dedicated to deliver the best services to its clients on ‘Mobile Applications’. For more information, please visit us at https://www.ceymplon.lk/service/it-service/mobile-applications



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