Challenge Crystal clean is a leading laundry service provider, who’s laundry process of receiving garments, cleaning them, and then returning them to the customer is quite labor intensive. Due to this their entire productivity & profitability was affected immensely. Their important request from us during the requirement gathering stage was to introduce efficiencies and customer convenience by automating various steps in the process by the use of right technology. Solution After a thorough investigation from the requirement stage, our development team came up with a complete solution including ordering, invoicing, customer and finance management. Once the solution was successfully demoed to the client, the entire system was developed using the .NET technology and implemented for client practice. Result The new custom designed automated system improved Crystal Clean’s operation which in turn enhanced their productivity as well as the profitability in long run.