Commerce2GO (C2G) is an online store platform operated by Ceymplon (Pvt) Ltd in Sri Lanka. These terms apply when your business subscribes to C2G. By accepting a quotation or completing checkout, you confirm that you are authorised to act for the business.
What you are buying. Your plan gives you access to the features listed in your quotation or checkout summary for the subscription period shown. You retain ownership of the content you upload and give us permission to host and display it to operate your store. Ceymplon retains ownership of the platform.
Price and renewal. For a plan marked “billed annually,” the monthly figure is the monthly equivalent. The full annual amount is due in advance. Before you pay, we show the currency, total due, subscription dates, applicable taxes and any separate setup or integration fees. You can pay your C2G invoice through PayHere. Renewal requires a new payment unless you expressly authorise recurring charges. Where offered, we show the recurring amount, frequency and next charge date before you authorise payment.
How we deliver your store. We deliver C2G electronically. Your quotation or order summary gives the activation timeframe and lists anything we need from you. Once payment is confirmed and we receive those items, we email access instructions to your registered address within that timeframe. Store access and public launch may happen on different dates. For example, a custom domain or your own payment gateway may need third-party approval. If access is late, email info@ceymplon.lk with your invoice reference.
Your store and your customers. Your business is the seller for orders placed in your store. You set prices, fulfil orders, handle complaints and refunds, and publish your own contact details, delivery terms, refund policy and privacy notice. Your store’s payment gateway may require its own merchant approval and fees. Keep staff logins secure and use only content and products you have the right to sell. We may suspend access for overdue fees, unlawful sales, fraud or activity that puts the service or its users at risk.
Which terms apply. Your accepted quotation sets the specific price, features and delivery commitments. These C2G policies govern your platform subscription. Sri Lankan law governs these terms, subject to any rights that apply by law. To cancel or query a charge, follow the Refund and Cancellation Policy.
Contact. Ceymplon (Pvt) Ltd, 138A, Point Pedro Road, Anaipanthi, Jaffna, Sri Lanka. Email info@ceymplon.lk or call +94 21 492 7089.